Business Process and SAP Support Analyst

About

Description

Ntice Search is seeking a Business Process and SAP Support Analyst to join their team in Cape Town. The role involves providing first-line SAP support across all modules, assisting users with daily transactions, resolving issues, and collaborating with business process teams. Key responsibilities include maintaining master data, preparing material costings, evaluating data, leading data cleaning initiatives, and supporting SAP-related projects.

Responsibilities

• Provide first-line SAP support across all modules (FI, MM, PP, SD, QM) Assist users with daily transactions, troubleshoot issues, and escalate where needed
• Respond to support queries within 24 hours and track resolutions
• Collaborate with business process teams to identify and resolve system or process gaps
• Evaluate and improve current business processes, creating SAP cue cards and flowcharts

Qualifications

• A relevant tertiary qualification in Business Administration or a related field
• Minimum of 5 years' experience in a Business Process Support or SAP Analyst role
• Deep understanding of SAP modules, including FI, MM, PP, SD, and QM
• Strong experience in SAP query resolution and support

Application instructions:

• Click on the green button to apply